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40% off gallery pricing and FREE SHIPPING!

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FAQ

FAQ

Looking for a quick answer? You've come to the right place.

Shipping & Delivery

What type of packaging do you use?

Posters and art prints are rolled with thick paper to protect against dust before being packaged in corrugated triangular shipping containers. Framed items are covered securely and placed in adjustable corrugated inserts that lock the frame in position.

When will my art arrive?

You can estimate your art's arrival by adding the processing and transit times. We typically process in-stock posters, prints and photographs within 24 hours, and framed items within 5-7 business days.

How do I track my order?

You can quickly check the status of a current order with your order number and email address. As soon as your art ships, we'll send you a confirmation email that includes a tracking number.

How much will shipping cost?

Shipping fees vary based on the quantity and type of art you've ordered. You may see a summary of your shipping charges in the shopping cart prior to final purchase decision.

Is my package insured?

VectorArtLabs.com guarantees your satisfaction or we will give you a refund or a replacement for purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact our Customer Support Team at 707-733-0880 or by otto@VectorArtLabs.com

Can I ship to a P.O. Box?

Yes, we can deliver packages 11" x 14" and smaller to a P.O. box. Larger items must be shipped to a street address.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Free Returns! If you don't love it, return it! Read on for our 100% satisfaction guarantee, and for instructions on how to make a return.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Reproducing and selling art responsibly while meeting museum standard quality standards with environmentally friendly processes.

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